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Benefits Operations Specialist

Company: VirtualVocations
Location: Richmond
Posted on: February 4, 2025

Job Description:

A company is looking for a Benefits Enrollment Specialist to manage benefits enrollments and resolve related issues.



Key Responsibilities

Act as the primary point of contact for customers, insurance carriers, and internal partners regarding benefits and enrollments
Root cause complex issues and collaborate with R&D and stakeholders to enhance processes and automation
Manage complex escalations and communicate with stakeholders throughout assigned projects


Required Qualifications

3+ years of experience in a customer-facing operational role with insurance and benefits experience
Prior experience at a SaaS/start-up company preferred

Keywords: VirtualVocations, Tuckahoe , Benefits Operations Specialist, Other , Richmond, Virginia

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