REGIONAL PARTNER MANAGER - EAST
Company: Sprinklr
Location: Washington
Posted on: October 29, 2024
Job Description:
Sprinklr is a leading enterprise software company for all
customer-facing functions. With advanced AI, Sprinklr's unified
customer experience management (Unified-CXM) platform helps
companies deliver human experiences to every customer, every time,
across any modern channel. Headquartered in New York City with
employees around the world, Sprinklr works with more than 1,000 of
the world's most valuable enterprises - global brands like
Microsoft, P&G, Samsung and more than 50% of the Fortune
100.Learn more about our culture and how we make our employees
happier through The Sprinklr Way
(http://get.sprinklr.com/hubfs/SprinklrWay.pdf) .Job DescriptionThe
Partnerships Manager role will be responsible for leading and
overseeing Sprinklr's partnerships business based in define region.
As the Geo Partner Manager, you will report directly to the VP,
Americas Alliances and Channels, and you will be responsible for
driving partner-qualified opportunities through named/new partners.
Your primary objective will be to align sales and services revenue,
driving expanded relationships with these partners, while also
growing our partner ecosystem for scale. Sprinklr's Alliances and
Channels Ecosystem consists of GSI, RSI, Tech Alliance, Channels,
BPO, ISV, Hyperscaler, TSB/D, Social, Media, Advertising and
Subcontracting partners across all Routes to Market.Main
Responsibilities:
- Manage named/newpartner relationships across Sprinklr's
portfolio: You will be responsible for building and maintaining
strong relationships with our named partners. This will involve
regular communication, collaboration, and coordination to ensure
alignment on business objectives and mutual success. Additionally,
you will work towards expanding our partner network locally by
identifying and onboarding new strategic partners.
- Establish cadence, processes, and workflows with your partners:
You will play a crucial role in establishing effective and
efficient sales and services capability. This includes defining the
cadence of partner interactions, leading capability expansion,
implementing communication channels, and streamlining collaboration
between partners and internal teams. Creating a structured
framework will optimize partner engagement and drive business
development through these channels.
- Drive business development and partner-qualified pipeline: A
key aspect of your role will be to drive partner-qualified pipeline
and closed revenue. This will involve working closely with your
named partners as well as collaborating with the Sprinklr sales
organization. By leveraging your partnership and sales experience,
you will identify opportunities, nurture leads, and facilitate the
conversion of prospects into customers, ensuring revenue targets
are met.
- Lead the vision and creation of new ideas and revenue streams:
As the Regional Partner Manager, you will be responsible for
leading the vision and creation of new ideas and revenue streams
for both our partners and customers. You will proactively identify
market trends, emerging opportunities, and customer needs, and
translate them into innovative partnership initiatives. By
fostering a culture of innovation and collaboration, you will drive
the development of mutually beneficial programs that enhance value
for both our partners and customers.Skills & Experience:
- 10 years of Partner Sales and Alliances Management
experience:
- Minimum of 10 years of relevant experience. This experience
should encompass building and managing partnerships, driving
revenue through partner channels, and successfully collaborating
with sales teams to achieve business objectives.
- Access to an existing partner ecosystem: It is highly desirable
that you have an established network and access to an existing
partner ecosystem. Your ability to leverage these connections will
be instrumental in expanding our partner network and driving
business growth.
- Account and relationship management skills: As the Global
Partnerships Manager, you must possess excellent account and
relationship management skills. This includes building and
nurturing strategic partnerships, managing partner expectations,
resolving conflicts, and driving successful outcomes through
collaboration and influence.
- CCaaS experience is a plus: While not mandatory, experience in
the Contact Center as a Service (CCaaS) industry would be
advantageous. Familiarity with CCaaS platforms, industry trends,
and customer needs will provide valuable insights for developing
effective partnership strategies.
- Strong written and oral communication skills: Effective
communication is vital for this role. You should possess
exceptional written and oral communication skills, enabling you to
articulate complex ideas clearly, influence stakeholders, and
deliver impactful presentations to both internal and external
audiences.
- By fulfilling the responsibilities of the Global Partnerships
Manager and leveraging your skills and experience, you will play a
crucial role in driving our global partnerships business, expanding
our partner ecosystem, and achieving revenue targets.Why You'll
Love Sprinklr:We're committed to creating a culture where you feel
like you belong, are happier today than you were yesterday, and
your contributions matter. At Sprinklr, we passionately, genuinely
care. For full-time employees, we provide a range of comprehensive
health plans, leading well-being programs, and financial protection
for you and your family through a range of global and localized
plans throughout the world.For more information on Sprinklr
Benefits around the world, head to https://sprinklrbenefits.com/ to
browse our country-specific benefits guides.We focus on our
mission: We founded Sprinklr with one mission: to enable every
organization on the planet to make their customers happier. Our
vision is to be the world's most loved enterprise software company,
ever.We believe in our product: Sprinklr was built from the ground
up to enable a brand's digital transformation. Its platform
provides every customer-facing team with the ability to reach,
engage, and listen to customers around the world. At Sprinklr, we
have many of the world's largest brands as our clients, and our
employees have the opportunity to work closely alongside them.We
invest in our people: At Sprinklr, we believe every human has the
potential to be amazing. We empower each Sprinklrite in the journey
toward achieving their personal and professional best. For
wellbeing, this includes daily meditation breaks, virtual fitness,
and access to Headspace. We have continuous learning opportunities
available with LinkedIn Learning and more.EEO - Our philosophy: Our
goal is to ensure every employee feels like they belong and are
operating in a judgment-free zone regardless of gender, race,
ethnicity, age, and lifestyle preference, among others. We value
and celebrate diversity and fervently believe every employee
matters and should be respected and heard. We believe we are
stronger when we belong because collectively, we're more
innovative, creative, and successful.Sprinklr is proud to be an
equal-opportunity workplace and is an affirmative-action employer.
We are committed to equal employment opportunity regardless of
race, color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability, gender
identity, or Veteran status. See also Sprinklr's EEO Policy and EEO
is the Law.Compensation Range$161,000 - $215,000 - $269,000The base
salary range for this role at minimum, midpoint and maximum is
shown above. It is not typical for a candidate to be hired close to
or at the maximum of the salary range. At Sprinklr, base pay
depends on multiple individualized factors, including experience,
qualifications, job-related knowledge and skills, and geographic
location. Base pay also depends on the relative experience,
knowledge, skills to our internal peers in the role. Base pay is
only one part of our competitive Total Rewards package: the
successful candidate may also be eligible to participate in
Sprinklr's discretionary bonus plan, commission plan and/or equity
plan, depending on role.US-based Sprinklr employees are eligible
for a highly competitive benefits package as well, which
demonstrates our commitment to our employees' health, well-being,
and financial protection. The US-based benefits include a 401k plan
with 100% vested company contributions, flexible paid time off,
holidays, generous caregiver and parental leaves, life and
disability insurance, and health benefits including medical,
dental, vision, and prescription drug coverage.We're excited that
you're interested in joining Sprinklr!Please check back frequently
to follow up on the progress of your application and continue to
update your contact information as appropriate.Here at Sprinklr,
we're on a mission to help every organization on the planet create
unified experiences that make customers happier. That customer
obsession mirrors our commitment to our own people - to treating
them like family, and to sharing a culture that reflects our
values.Our goal is to ensure every employee feels like they belong
and are operating in a judgment-free zone regardless of gender,
race, ethnicity, age, and lifestyle preference, among others. We
value and celebrate diversity and fervently believe every employee
matters and should be respected and heard. We believe we are
stronger when we belong because collectively, we're more
innovative, creative, and successful.Sprinklr is proud to be an
equal employment opportunity workplace and is an affirmative action
employer. We are committed to equal employment opportunity
regardless of race, color, ancestry, religion, sex, national
origin, sexual orientation, age, citizenship, marital status,
disability, gender identity or Veteran status.See Sprinklr's EEO
Policy and Equal Employment Opportunity is the Law notice.Sprinklr
is committed to providing reasonable accommodations for qualified
individuals with disabilities and disabled veterans during our
application process. If you have a disability or special need that
requires accommodations, please let us know by filling out this
form (https://forms.office.com/r/hzDnhjYCJf) .
Keywords: Sprinklr, Tuckahoe , REGIONAL PARTNER MANAGER - EAST, Executive , Washington, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...